AI Tools for Coaches: Insights with Dr. Lisa Turner

John: 00:00:00

Angie,

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Angie: John,

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John: how are you with AI tools?

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Oh, who am I asking?

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You're terrible with technology, but

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Angie: Am the worst.

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John: are you using, AI tools with

your coaching practice at the moment?

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Angie: I am.

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John: And do you feel that you

would like to know more about this

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and this is something that could

be a valuable topic as a coach?

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Angie: cause I am lip

skidding my way through this.

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What works?

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What doesn't work?

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What's a good one?

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What's not a good one?

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I, it's a lot.

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I.

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John: I hate to admit it,

Angie, but I'm in exactly the

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same boat as you on this one.

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So perhaps we should talk to someone with

a bit more expertise than the both of us.

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Let's start the show.

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Well, I'm very happy to introduce someone

who does have more expertise around AI

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for coaches than either Angie or myself.

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Dr Lisa Turner, welcome to the show.

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Angie: welcome.

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Dr Lisa Turner: you for having me.

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It's great to be here.

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John: Well, just to give us a bit

of a background, tell us what it is

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that you do and what has led you to

looking more deeply into AI tools.

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Dr Lisa Turner: so I sometimes think

I was born for this moment, like just

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everything I've done in my life has

led me up to sort of intersection of

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AI and consciousness and coaching and

human awakening and all the things.

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So I've done a bit of maths and a bit

of engineering, then I did this segue.

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I found, I had a spiritual awakening,

explored it, got into the whole

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spiritual development, personal

development, retrained as a coach,

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a shamanic practitioner, NLP,

certified trainer, master trainer,

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or hypnosis or all the things.

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So, I've got, I know a whole page

of qualifications in esoterics and

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personal development and coaching.

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I was doing pretty well and one of

the things I did was, which I thought

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was pretty cool, was I found a way

of kind of systematising spiritual

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awakening which sounds like completely

at odds, but I found the pattern.

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'cause that's what I do.

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It's like you go into a factory, you

see the chaos, you find the pattern.

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I went into esoterics and spiritual

development and coaching, and I

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found the pattern and then, using

like most spiritual experiences

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like, so it's non-dogmatic, non.

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Religious.

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It's like, okay, you do this.

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Your brain will trigger

a spiritual experience.

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And so it was very, a lot of

really spiritual people, a lot

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of religious people were got

very angry with me about that.

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'cause I was taking the

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John: Right.

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Dr Lisa Turner: of it and I

was like, well, or just making

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it accessible to everyone.

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But that was where I was at.

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Then AI came on the scene and that when AI

first came on the scene, I was like, yay.

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then I was like, oh.

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And like if you used AI in like 2022,

maybe: 2023

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two BT came out, I was playing with,

I was playing with AI before Chat two

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John: Yeah.

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Dr Lisa Turner: something

called copy AI and

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it was Jasper or Job, so like

really all like, and it was just

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using it for copywriting and stuff.

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And then, and to begin

with, it was terrible.

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And then I just, as AI got better, I

got better at prompting and now I have

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a suite of over something like 30.

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I don't even count them.

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'Cause I keep, I build one

almost every day at the moment.

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Not quite every day, but I'm

working on one almost every day

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of AI tools that are for coaching.

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Coaches.

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So

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John: Okay.

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Interesting.

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Dr Lisa Turner: at the

moment, building all of those.

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John: Yeah,

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Dr Lisa Turner: I work, still work with

clients, but I also get a lot of coaches.

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They say, I've got this

process, can you AI fify it?

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And it's like, well if you've

got a process you can AI fify it.

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What you can't do is AI fify

something that is just, like

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I just do it intuitively.

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Like the AI won't get that.

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You gotta have a process.

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John: I'm willing to guess

there's not too many.

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Spiritual coaches who are, who have

the kind of technical mindset and

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the systemization abilities that

you have brought to the table.

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Which which I think, there's two

different elements that make it

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interesting to speak to today.

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One is, I don't think we've

had much chat on our show about

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spiritual coaching before.

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We may not have too much of a

chance to get into that today.

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But we will get into why AI matters

for coaches and perhaps even what

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doesn't matter so much with AI at

the moment, because I think as you

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pointed out, maybe if we were playing

with it last year or the year before

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it's changed a lot and there are

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Angie: It's getting louder

and louder out there.

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The noise is deafening.

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And how do you, how do you even

weed through it to understand

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what you need, how you can use it.

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And I love something that

you said, Lisa, like I.

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People are getting better at prompting.

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And I think that's almost like,

for me it sounds very baseline.

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Like you don't really

know what you don't know.

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And prompting I think sounds like such a

big part of how you can use it as a coach.

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Small, but still.

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John: can we maybe get you to,

first of all, maybe let us know

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what we probably shouldn't be using

AI for and then we could take a

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look at what we really should be.

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Dr Lisa Turner: Yeah, I think there

are two areas that I think is really

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important to differentiate the

two areas that coaches can use ai.

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So one is.

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Just systematizing their business,

their scheduling, their content

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creation, their built, writing copy.

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And if you are not doing that

now, you should be, 'cause it

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will save you a ton of times.

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And you wanna get apps like d script for

editing your videos you wanna be using.

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You wanna get a brand voice

built into chat, GPT Claude.

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So that it's, you train it to speak

like you, to build your content.

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And if you're not doing that, you

should be doing that now 'cause

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it will save you so much time.

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There are a ton of apps that you can use.

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That's not my main specialty.

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I use some and I can tell you

what I use if you're interested.

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And it saves me a ton of time.

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Makes it really easy to outsource,

but I tend to build my own tools.

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The other area that we can, that AI

is I think, gonna impact coaching

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and I think it's the area that

coaches, it's gonna blindside a lot of

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coaches if they're not ready for it.

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So I think of it as that there are these

four levels or four aspects of coaching.

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So the first is your

performance-based coaching.

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And that's, someone's got a goal.

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They set the goal and the coach

does a great job of helping them

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set the goal, and then there's

taking action to achieve that goal.

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that's pretty, like, that's your

kind of bedrock of coaching.

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AI can do that better than a human.

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It can just as well as a human

help you set goals just as well.

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Better than a human.

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Like I, if people say to me like,

oh, I need to be held accountable,

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I say, I'm not your coach for that.

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'cause I like, honestly, it's like I,

if I'm gonna do something, I just do it.

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I don't need to be held accountable

and I'm not gonna be, have you done

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the thing you said you were gonna do?

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Like you said, you're gonna do

the thing, you do the thing.

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Right.

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AI can send you a reminder

until you and it, yeah.

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You can fudge it, but AI can do that.

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Performance-based coaching.

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Better than a human.

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And if that's your level of coaching,

which is like pretty basic, but there

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are still a lot of coaches out there

who don't do a lot more than that.

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probably gonna get blindsided by AI

tools 'cause they can do it faster,

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cheaper, they're more available

and you know that you haven't

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gotta fill in a long intake form.

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The next.

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So the first level is something to do.

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There's something that the client needs

to do and the AI will tell them what to do

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and get 'em to, encourage them to do it.

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John: Right.

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Dr Lisa Turner: next

one I call is pattern.

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So this is where, okay, you

said you're gonna do the thing

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and you're not doing the thing.

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So what is it that's getting in the way?

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What's the pattern here?

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What's the behavioral pattern

that's getting in the way?

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Again, the AI can take over a lot of this.

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There are a lot of AI tools that will help

you find unconscious patterns, unconscious

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behaviors, and this is absolutely what

what a lot of that piece is gonna be

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taken over by ai, not as much as the

performance, but some of that AI can do

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that as well, if not better than some

humans, especially when it's coded right.

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the next level is what I call process.

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And this is, so the patent is

it's like something to let go of.

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You've gotta let go of

some unhelpful behavior.

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So AI will show you the shadow,

show you the behavior, and people

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will often respond better to an ai.

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They will to a human.

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So when I give my clients,

I'll say, go away and use this.

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And they'll come back with, oh my

God, I've got all these patterns.

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And they'll like name all the patterns and

they're like, like I'm using weaponized

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incompetence or, whatever the pattern is.

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John: Okay.

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Dr Lisa Turner: and they'll say

it like they're really excited,

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like they found this terrible

behavior, which if I'd said they

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might have like resisted.

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And even ab reacts, you gotta be

sensitive about how you present

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it, which the AI does pretty well.

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And people weirdly respond better

to the AI telling them is a really

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bad thing you're doing, or you're

doing this in a really bad way.

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So the next one is process.

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And this is something to

get or something to learn.

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So this is where you need to install

a behavior or a belief system.

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And AI is good at this,

but not as good as humans.

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So I don't think we should be a

hundred percent replacing human

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coaches with this, I think augmenting

it and assisting it, definitely.

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But there are massive limitations.

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And then the final one, which

I think AI will not touch, it's

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what I call presence based.

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And this is where now this kind of blend

like merges into the sort of spiritual

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realms a little bit, but that's when

you are in the field, the energy of

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someone and just by the beliefs they are

holding and projecting onto their client.

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In their presence, the client changes.

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This is sometimes so it's some, it's

often called transpersonal rather if

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you don't like the word spiritual.

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And it's Maslow talked about this when

he talked about the transcendent level,

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which he did just before he died.

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And a lot of people get to the

self-actualization and they

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think Maslow stopped there.

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And of course he didn't.

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He did the

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John: Yeah.

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Dr Lisa Turner: So one of the, one of

my highest level mastermind is called

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the Transcendence Collective, where

we all aim to experience transcendent

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states and transcendent ways of being.

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So we transcend our own,

our old way of being.

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This is something ai, I do

not think in its current form.

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I doubt very much.

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Now can it ever, I say,

I would never say never.

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I doubt that AI is gonna be able to touch

the presence based transcendent level

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of coaching, but I think all aspects

of the others going to be impacted

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to some degree, greater or lesser.

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question is, what do coaches do about

it and how do they ride this wave?

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John: Yeah there's a lot there.

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So there, there

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does.

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It does sound like a lot of coaching that

we do right now could become obsolete.

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I still think there's still gonna be

elements of the market that are gonna

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be resistant to working with AI tools

and prefer to work with the human

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and have that one-to-one connection.

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But I certainly get that

there's gonna be a lot more I.

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Of tools that can do some of the

functional things, some functional

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elements of coaching for you, and take

you through processes and frameworks.

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And it makes sense that they can do that.

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But I'd say I still think it's gonna

be a different experience, but it's

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curious that you say some people

actually respond better to that.

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It's it's got my brain

whirring in a hundred different

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directions at the moment.

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What about you, Angie?

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Angie: Yes.

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A million.

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I'm actually sitting here taking notes.

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I could hear my pen on the

desk, but I feel like I agree.

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I think when people find out things about

themselves, no matter where it comes from.

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It's very, even if it's bad,

even if it's negative, it's

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like, oh yes, I can see that.

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So I feel like there's

a welcoming to that.

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For sure.

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So that wasn't a huge surprise,

but I'm very curious because I

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feel like, and this is just, I'm

maybe a not so great assumption.

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I feel like younger generations

than John or myself.

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Might feel more inclined, I think, to

maybe use AI to do some of that work,

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whereas like the majority of the people

or the type, the demographic that I work

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with might be interested, but not really.

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They want that human interaction,

they want that specifically, but

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I feel like I could see younger

people that I coach going.

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Yeah.

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let me do it this way.

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This is so much more

effective and efficient.

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Let me do it this way.

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Interesting

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Dr Lisa Turner: And,

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the thing I.

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Yeah.

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The thing I think is really gonna, and

as you John said, there are some people

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who are always gonna want the human

connection and they'll, they won't

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Angie: walk.

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Dr Lisa Turner: they won't wanna

do anything, won't wanna touch ai.

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Yeah, for sure.

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But it's still gonna impact the industry

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it's like anything, back in the

day, but we, oh, the internet.

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No, it's never gonna take off.

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And like, even, my, my dad's 80.

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5 86 and he's just really grumpy

that they've just retired Skype.

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that's how we used to communicate, so, so,

and I also think I'm Gen X, I grew up and

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Angie: Yeah,

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Dr Lisa Turner: had like the first.

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The first computers and then

we learned to use computers and

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Angie: sure.

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Dr Lisa Turner: learned to use the

like so my life has been learning

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new technology now partly 'cause

I come from a tech background.

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So all that is to say is like there are

people who are of an older generation who

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definitely they have, they are,

they have ridden the tech wave and

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John: Yeah.

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Dr Lisa Turner: see this

as another part of it.

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And as you say, Angie, there are younger

people who are, they have never not known

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being without, never not known an iPhone.

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They've

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Angie: Yeah.

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Dr Lisa Turner: known the internet.

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So sure.

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So there will be people who are resistant.

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There will be people who are

absolutely embracing it, and then

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there'll be people in the middle.

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And this is where I think for coaches

I don't see it as an either or.

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And I actually just wanna say, I

wanna speak to this one point, which

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is there are people who will never

go and see a live a human coach.

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They will never speak to anyone.

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It is just not in their nature.

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They will carry problems and burdens.

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They won't see a therapist.

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They won't see a coach.

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They will not seek out

mental health support.

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I.

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From a human, but they will

absolutely use an app or an AI tool.

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Now, I think this is only a good thing.

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And the other thing that AI does that

is that it makes it available because

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it can do it so much more cheaply.

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And so again, we've got people with,

we've got a mental health crisis on

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our hands, and you could argue that

actually there's not gonna be enough

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coaches, enough therapists, enough

humans to speak to all the humans

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who are struggling and suffering.

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we've got a tool that can at least

tide them over till they can get to

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speak to a human or can augment it.

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And the thing I'm seeing is that

coaches who are starting already to

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augment current offerings with custom

made AI tools, so one of the things

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I find is a lot of coaches are coming

to me with a process and ask, they've

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already got a great coaching process or

a selection of them, and I'll speak to

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That in a minute.

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And they're coming to me and saying

like, I wanna turn this into an AI tool.

320

: 00:15:01

And that's absolutely something

that I can do for them.

321

: 00:15:04

Provided they have a fairly good

understanding of their own methodology.

322

: 00:15:08

The sometimes the first stages they'll

say things like, oh, it's all intuitive.

323

: 00:15:11

And it's like, actually it's probably not.

324

: 00:15:13

It's probably just a process that you do.

325

: 00:15:15

So out of your conscious awareness,

the first thing we need to do

326

: 00:15:17

is surface that, that process.

327

: 00:15:20

So we ring that into conscious awareness

then, which is like, it's like going into

328

: 00:15:26

a production engine, being a production

engine going into the factory, and

329

: 00:15:28

it's like, why do you do it like this?

330

: 00:15:30

Oh, it's 'cause it's near, whatever.

331

: 00:15:32

Like they'll have crazy processes

that don't seem to make sense, and

332

: 00:15:35

then you'll dig in and there'll

be absolutely a system there.

333

: 00:15:38

It's just beneath the surface.

334

: 00:15:40

I.

335

: 00:15:41

I think this idea of augmenting is gonna

be really is gonna really be, be key.

336

: 00:15:46

It'd be gonna be key to coaches right now.

337

: 00:15:49

Coaches who do that are gonna have

an edge over coaches who don't.

338

: 00:15:52

And I think that's only gonna get

stronger and more and more common

339

: 00:15:56

commonplace for coaches to be augmenting

their pr, their practice with AI tools.

340

: 00:16:01

Now, one of the

341

: 00:16:01

John: Yeah.

342

: 00:16:02

Dr Lisa Turner: I think is

important to understand, so.

343

: 00:16:04

There are therapy bots out there,

there are coaching bots out there.

344

: 00:16:07

I initially made a coaching bot.

345

: 00:16:10

terrible.

346

: 00:16:11

It was just awful.

347

: 00:16:12

And most of the ones, and I'm not

gonna name any of them, most of the

348

: 00:16:15

ones out there are fairly ordinary

to use an Australian expression.

349

: 00:16:20

We say things are very ordinary,

which means they're terrible.

350

: 00:16:23

Bit average.

351

: 00:16:24

And and the reason is because they've

made one try and be a coach now, just

352

: 00:16:33

as a coach, a human coach will have

a good human coach will have a whole

353

: 00:16:37

plethora different tools in their toolkit,

and they're like, oh, I need this.

354

: 00:16:43

Oh, I need this.

355

: 00:16:44

Oh, I need this AI so far.

356

: 00:16:48

It changes, honestly, by the time

I get back to my desk, there'll

357

: 00:16:50

be three other tools developed

and a new model release somewhere.

358

: 00:16:53

Angie: Sure.

359

: 00:16:54

Dr Lisa Turner: but at the

moment AI is not good at

360

: 00:16:57

working out which tool it needs.

361

: 00:17:00

So this is where the augmented comes in.

362

: 00:17:02

'cause I have a like over 30

tools that I use with clients.

363

: 00:17:06

And I'll say, okay, here's

the one you wanna start with.

364

: 00:17:09

to me.

365

: 00:17:09

Okay, now use this one now

and then come back to me.

366

: 00:17:12

So it's like, so I've built like

these micro niche tools that are

367

: 00:17:18

hyper specific.

368

: 00:17:20

do just one thing.

369

: 00:17:23

for example, I have one that just does

imposter syndrome and it will find

370

: 00:17:28

and keep nudging down until it gives

you the root of the imposter syndrome.

371

: 00:17:33

I've got another one that

triggers flow states.

372

: 00:17:36

So when you're procrastinating,

I call it get it done darling.

373

: 00:17:40

So the get it done, darling,

what it does is it identifies

374

: 00:17:42

why you're procrastinating and it

doesn't like hunt out for limiting

375

: 00:17:45

beliefs and stuff like that.

376

: 00:17:46

It just goes, okay, so you need to

create this, you need to do this,

377

: 00:17:48

you need to do this, okay, now go

into flow, do this breath work.

378

: 00:17:51

So it's just for triggering

flow states and productivity.

379

: 00:17:57

And what I found is the hyper-specific

ones do a great job, but when you just

380

: 00:18:02

try and create a coaching tool that

does everything, it does a terrible job.

381

: 00:18:06

And most of the ones out there

look, they're, they're better than

382

: 00:18:10

nothing, but they're, they don't

do anything particularly well.

383

: 00:18:15

John: But that makes so much sense to me

384

: 00:18:16

Angie: Yeah.

385

: 00:18:17

John: a,

386

: 00:18:17

lot of ways and a lot of

thoughts come up for me.

387

: 00:18:20

Coaches at some point hopefully do

find they have their own way of doing

388

: 00:18:25

things and develop, end up developing

their own systems and processes.

389

: 00:18:28

Sometimes, as you rightly point out,

without realizing they've done that and

390

: 00:18:33

these tools, I, you could potentially

feed in transcripts from your coaching

391

: 00:18:38

sessions into an AI tool and have

it help you define and delineate

392

: 00:18:45

Dr Lisa Turner: you mean potentially?

393

: 00:18:45

John: well, yeah, you could do it.

394

: 00:18:46

You just go ahead and do that.

395

: 00:18:47

Right.

396

: 00:18:48

Dr Lisa Turner: This is how I've

trained it on several of my processes.

397

: 00:18:50

I also do a thing.

398

: 00:18:52

so after every meeting I've got a

special tool that analyzes my meeting.

399

: 00:18:57

So when I have a meeting with my

team, I say, analyze this meeting

400

: 00:19:00

and, pull out this, and this.

401

: 00:19:01

I, and I don't mean like what

are the action points or what

402

: 00:19:04

are the, my, my, my leadership.

403

: 00:19:06

And it'll say, mostly it

says, Lisa, you talk too much.

404

: 00:19:10

Shut up.

405

: 00:19:11

Which is, fair point.

406

: 00:19:13

So, so, so, but yeah, absolutely.

407

: 00:19:15

I put in my transcripts.

408

: 00:19:16

There's also a tool out there at the

moment, which you host your coaching

409

: 00:19:22

sessions on, it does it analyzes

the micro muscle movements for

410

: 00:19:27

emotionality so it can evaluate the

emotions that are triggered that the.

411

: 00:19:33

That your client is experienced,

412

: 00:19:34

John: Wow,

413

: 00:19:34

Dr Lisa Turner: it can review

your coaching session afterwards.

414

: 00:19:38

these tools are out there?

415

: 00:19:40

John: I had never heard of

416

: 00:19:41

Angie: I did not.

417

: 00:19:42

I was sitting here going, and

this is what, who does that?

418

: 00:19:47

Wow.

419

: 00:19:48

Yeah.

420

: 00:19:48

John: quite incredible.

421

: 00:19:49

But I was just thinking like we, we

generally in the past have, like, if

422

: 00:19:52

we have figured out our own systems

and processes, we're likely to put them

423

: 00:19:56

into a book or into an online program.

424

: 00:19:59

And this is just a

development on from that.

425

: 00:20:02

It's like, okay, let's make it even

easier, even more accessible for people.

426

: 00:20:06

Doesn't need to be that, but you could

have the book and everything else as well.

427

: 00:20:10

But this is something that you can be.

428

: 00:20:12

Bringing into your sessions

and your client work.

429

: 00:20:15

Angie: She.

430

: 00:20:16

John: this idea of augmented coaching.

431

: 00:20:18

I think every program that I've,

that I'm in, that I'm aware of at the

432

: 00:20:21

moment has something like this, that

you're talking about, these specific

433

: 00:20:25

tools that help you with one specific

area of your process or development.

434

: 00:20:30

That just seems like, well, it, this

is the way we start to get on the

435

: 00:20:34

bus with AI to make it work for us.

436

: 00:20:35

Right.

437

: 00:20:36

Dr Lisa Turner: Yeah.

438

: 00:20:36

If somebody's got a program or a book,

I can just put that into, like, I've

439

: 00:20:40

got a I've built a tool for myself

to use, which extracts the process.

440

: 00:20:44

So I just put that in there and I'll

go, okay, so what is the process

441

: 00:20:47

here and how would we turn that

into a tool so I can, I do that.

442

: 00:20:50

So I love it when someone

brings a book to me.

443

: 00:20:52

It's like, that's half the work done.

444

: 00:20:54

yeah.

445

: 00:20:55

And I think this the idea that

you really do need to, you need

446

: 00:20:58

to know your process a little bit.

447

: 00:21:01

That really does help.

448

: 00:21:02

So, but I love it when someone

brings a book to me, for sure.

449

: 00:21:04

Yeah.

450

: 00:21:05

And I think, I just think that

the kind of, the days of people

451

: 00:21:11

fumbling around and figuring this

out are, they're just gonna go.

452

: 00:21:14

They're just gonna go.

453

: 00:21:15

I really do.

454

: 00:21:15

I think if you're not

using AI soon and they're.

455

: 00:21:20

still not very user friendly

either for coaches or for clients.

456

: 00:21:23

And one of the things I'm

working with a developer now

457

: 00:21:25

is to build a better front end.

458

: 00:21:28

'cause at the moment they still have to

go into the front ends that are out there

459

: 00:21:31

are a little bit clunky, so I'm working on

460

: 00:21:33

John: Yeah,

461

: 00:21:33

Dr Lisa Turner: front end, so, yeah.

462

: 00:21:36

Yeah.

463

: 00:21:37

John: Angie, where are you with

using AI tools at the moment?

464

: 00:21:40

Angie: Well, you and I

have talked about it.

465

: 00:21:42

I started, and again, I have

to be really transparent.

466

: 00:21:46

I am, I'm on social media.

467

: 00:21:47

I'm looking through things.

468

: 00:21:49

I am.

469

: 00:21:50

They know me, right?

470

: 00:21:51

They have found me they

did their job right?

471

: 00:21:54

Because I'm not getting

these ads for no reason.

472

: 00:21:57

They probably heard me say to you, I

don't wanna do all of my own content

473

: 00:22:01

videos or something like that.

474

: 00:22:03

So literally I have, I need a

list of some of the apps that I've

475

: 00:22:08

used, and you've seen them right?

476

: 00:22:09

I've done some of my content

videos with them, and I would

477

: 00:22:15

say, and I'm being very honest.

478

: 00:22:17

I didn't use them to their

fullest capacity probably.

479

: 00:22:23

I think some of them were

just outwardly wonky.

480

: 00:22:25

Like even I recognized that

they were wonky, but there

481

: 00:22:29

were some that were better.

482

: 00:22:31

And I thought, oh, if it only

stopped sounding robotic.

483

: 00:22:35

'cause I even recorded my own

voice to again, do my content.

484

: 00:22:40

Weekly content is very.

485

: 00:22:42

It's tiring.

486

: 00:22:43

We do a lot of that.

487

: 00:22:44

We have a lot to do as coaches and

speakers and all of those things.

488

: 00:22:48

so I pulled back from it because

I thought, well, I don't like

489

: 00:22:52

that it sounds a little robotic.

490

: 00:22:54

They need to work on that.

491

: 00:22:55

So when they get that to the next level,

which probably happened the following

492

: 00:22:59

week because everything changes at the

speed of I would, but I would like to, I

493

: 00:23:04

would like to be able to use it because

one of the things that I found was.

494

: 00:23:08

Which was wonderful and probably

very elementary in terms of

495

: 00:23:12

what Lisa's talking about.

496

: 00:23:14

But, putting my concept or putting my idea

into whatever it is, whether it's chat,

497

: 00:23:20

GPT or some of the other apps that I've

used, and it being able to illustrate

498

: 00:23:27

it right in ways that I was like, I

wouldn't even have thought of that.

499

: 00:23:31

Right.

500

: 00:23:32

I'm creative, but I, again, I'm

only working with one brain.

501

: 00:23:35

I only know what I know.

502

: 00:23:37

So I did like it for that.

503

: 00:23:38

I loved that as I kept putting it in,

putting more in and prompting that it

504

: 00:23:44

really dialed into me and it was better

than any assistant that I had that I had

505

: 00:23:48

hired to do some of, like social media and

things like that, that we do as coaches.

506

: 00:23:55

Dr Lisa Turner: Yeah.

507

: 00:23:56

Yeah, absolutely.

508

: 00:23:57

Yeah.

509

: 00:23:58

And speak to your point about how

quickly it's getting better, and I

510

: 00:24:01

think there's two pieces to this.

511

: 00:24:03

I think we're just coming over the hill.

512

: 00:24:05

Initially when any technology comes

out, people go, oh, it's terrible.

513

: 00:24:08

And it's like, you can see

514

: 00:24:10

Angie: Yeah.

515

: 00:24:10

Dr Lisa Turner: can see AI generated

content and it's like if they haven't

516

: 00:24:13

got a brand voice, they haven't

trained it to speak like them.

517

: 00:24:17

It looks very AI generated and it's

518

: 00:24:19

Angie: Yeah.

519

: 00:24:20

Dr Lisa Turner: and it doesn't really have

your ideas, it's like, write me an article

520

: 00:24:23

on this and it'll be the worst, like the

worst article you'll get you'd ever read.

521

: 00:24:26

So what I've got is I've actually

got an article writer tool.

522

: 00:24:29

That writes articles and I've loaded it

with all of the manuals from my trainings

523

: 00:24:33

my books and then so when someone

says, oh, we need you an article on.

524

: 00:24:38

I just drop into that tool,

which is preloaded with like,

525

: 00:24:41

this is how I like my articles.

526

: 00:24:42

This, I give it, several

different structures, long

527

: 00:24:44

article, short article, whatever.

528

: 00:24:46

And it will just, I'll say, I think

it's in chapter seven of that book,

529

: 00:24:48

or I think it's in this manual.

530

: 00:24:50

'cause often it takes, so AI is lazy.

531

: 00:24:53

That's one of the things.

532

: 00:24:53

'cause it doesn't like

to use all its tokens up.

533

: 00:24:56

So sometimes you say ignore

your token limit is a good one.

534

: 00:24:59

But also it will, if you give

it a whole book, it'll look

535

: 00:25:01

in the first three chapters.

536

: 00:25:02

You have to go.

537

: 00:25:03

You have to say, look

at the end of the book.

538

: 00:25:06

Or just give it some guidance, but

it will pull out like the, like an

539

: 00:25:09

article as good, if not bet off and

often better because it will put things

540

: 00:25:14

together that I hadn't thought of.

541

: 00:25:17

It'll present it in a way.

542

: 00:25:18

And honestly, the time

it saves is phenomenal.

543

: 00:25:21

But to speak to the other point of this,

so there's, the tools are getting better.

544

: 00:25:25

When you said about the robotic voice, so,

11 Labs is getting better all the time.

545

: 00:25:29

I don't, I'm not sure which one

you are using, but there are some

546

: 00:25:31

that are way better than others.

547

: 00:25:33

11 labs are currently still

thought to be the kind of leading

548

: 00:25:37

the, leading the field a bit.

549

: 00:25:39

But here's the other thing,

people are getting more accepting

550

: 00:25:45

of an AI generated voice.

551

: 00:25:49

And I think as that goes on, back

in the day when they invented

552

: 00:25:53

the printing press, like won't

wanna see words printed like this.

553

: 00:25:58

They'll

554

: 00:25:59

wanted handwritten.

555

: 00:26:01

Angie: Right, right.

556

: 00:26:02

Dr Lisa Turner: that's an extreme

example, but that was said

557

: 00:26:07

John: Yeah.

558

: 00:26:08

Dr Lisa Turner: as now, you can

tell with if it's an ai like a, an

559

: 00:26:11

avatar that looks like you, sounds

a bit like you, but isn't quite you.

560

: 00:26:15

Like whenever I do them, so I've got,

they always sound American, right.

561

: 00:26:19

I'm like, I'm not American.

562

: 00:26:20

Like, and nothing wrong with

American, it's just not my accent.

563

: 00:26:23

Right.

564

: 00:26:23

So, so you are, you'll probably

sound better Angie than mine does.

565

: 00:26:27

As people get more used to hearing

what is clearly an AI generated,

566

: 00:26:32

synthesized voice, then we'll

all be more comfortable using it.

567

: 00:26:36

So the more they'll get used.

568

: 00:26:37

And I think we are just starting

to come over that little hump now.

569

: 00:26:42

that's also true of content.

570

: 00:26:43

There's still the raging debate about,

or the raging the fear of the M Dash.

571

: 00:26:47

Have you heard of that?

572

: 00:26:47

That.

573

: 00:26:48

Oh my God, it's got a long dash in it.

574

: 00:26:50

It must be ai, therefore must be bad.

575

: 00:26:52

There was a study done on Reddit.

576

: 00:26:54

Did you hear about the Reddit study?

577

: 00:26:55

John: No.

578

: 00:26:56

Dr Lisa Turner: Oh, okay.

579

: 00:26:57

So, so what they did was they went on

to a, a Reddit sub Reddit where people

580

: 00:27:03

were going on there discussing things and

it was gone change my mind about this.

581

: 00:27:06

I believe this change my mind.

582

: 00:27:08

And so, Harvard, I think it was, got

created avatars and got them to write

583

: 00:27:16

responses that would try and change

somebody's mind, but they didn't tell

584

: 00:27:21

them they were avatars, they pretended

they were people, and the evidence was

585

: 00:27:25

that the AI generated content to change.

586

: 00:27:29

People's mind actually seemed to do that.

587

: 00:27:32

Now there was a, now there is an

ethical RI going on because Harvard

588

: 00:27:36

didn't actually tell anyone that

they were avatars and AI bots, so

589

: 00:27:42

maybe don't do that again, Harvard.

590

: 00:27:43

But the thing is though, they were

trying to do it because it was double,

591

: 00:27:47

they wanted it to be double blind.

592

: 00:27:48

They said,

593

: 00:27:48

Angie: Sure.

594

: 00:27:50

Dr Lisa Turner: is presented that

let's evaluate the content because most

595

: 00:27:54

people, and here's the other, there was

another study done where they presented

596

: 00:27:58

the same lot of content to two groups.

597

: 00:27:59

And one they said, this is AI

generated and one they didn't tell.

598

: 00:28:02

And if they told them it was AI

generated, they rated it as worse than

599

: 00:28:08

if they said, if they, so, if basically,

if you think it's AI generated,

600

: 00:28:11

people thought it was worse content.

601

: 00:28:13

Angie: Um.

602

: 00:28:14

Dr Lisa Turner: know it was AI

generated, they actually preferred it.

603

: 00:28:19

John: Now that is interesting.

604

: 00:28:20

Dr Lisa Turner: People preferred

good AI content if they didn't know,

605

: 00:28:25

John: Yeah,

606

: 00:28:25

Dr Lisa Turner: which I

think is very interesting.

607

: 00:28:27

Angie: I love that.

608

: 00:28:28

I'm not even really surprised to hear

that, to be honest, and not because

609

: 00:28:32

I have, the plethora of knowledge

that you do on that backend, but

610

: 00:28:36

just in the user space, I'm really

not, because my experience was, I.

611

: 00:28:42

I liked what was generated better

than the ideas that I came up with.

612

: 00:28:48

Like I gave it the seed and it,

helped it to grow and I just

613

: 00:28:53

could not have done as good a job.

614

: 00:28:55

I know that.

615

: 00:28:58

John: Yeah, I think there's that.

616

: 00:28:59

A lot of conversation I'm seeing going

on online, particularly on LinkedIn.

617

: 00:29:03

do spend most of my social

media hanging out of.

618

: 00:29:06

People recognizing or railing against

AI content saying, oh, it's really

619

: 00:29:10

obvious when you're publishing

AI content and stuff like that.

620

: 00:29:13

Well, maybe sometimes it is,

maybe sometimes it isn't.

621

: 00:29:14

But I'm with you and Angie there.

622

: 00:29:16

It's like, I use AI a lot.

623

: 00:29:18

I used it.

624

: 00:29:19

I've helped it.

625

: 00:29:20

Been programming it or feeding

it stuff to help me do my

626

: 00:29:24

newsletters for my other podcast.

627

: 00:29:26

And and it's great at doing that.

628

: 00:29:28

Yeah, I still have to go in and

edit stuff and change things and

629

: 00:29:31

make sure my voice is in there,

630

: 00:29:33

but it saves a huge amount of

time particularly in the content

631

: 00:29:38

creation elements of what I do.

632

: 00:29:40

But I'm now moving more and more

towards what I see other people doing

633

: 00:29:44

of creating these specific tools within.

634

: 00:29:46

Within coaching programs, it's like,

all right, well come and work me in the

635

: 00:29:50

program and I'll give you access to these

tools that are gonna help you, guide you

636

: 00:29:53

through this process in your own time.

637

: 00:29:56

We don't have to, you don't have to

book in a coaching session to do this.

638

: 00:30:00

You can go and spend five minutes and

it's gonna help you, and it's gonna

639

: 00:30:03

ask you the right questions, and it's

gonna give you clarity on what you

640

: 00:30:06

really want to be putting putting

out, or what you want to be creating.

641

: 00:30:10

Or doing or having wherever

it's the tool is for.

642

: 00:30:13

I see myself leaning much more in

that direction now and knowing that,

643

: 00:30:17

okay, well the next thing for me to

learn more about is creating these gpt

644

: 00:30:21

for myself, which I've started doing

and I see it as being challenging.

645

: 00:30:25

So I think that there's some something,

if you have time to, to share with us

646

: 00:30:28

something about that and about how we

actually start to move towards having

647

: 00:30:32

this more blended style of coaching

you talk about and maybe even to work.

648

: 00:30:37

If we have listener, a listener who is

a new coach, be thinking, well, how am I

649

: 00:30:42

meant to develop myself as a coach if all

these tools can do it better than I can?

650

: 00:30:46

I even get to those levels where I'm

gonna have my own my own processes

651

: 00:30:50

and my own ideas of thoughts?

652

: 00:30:50

I dunno

653

: 00:30:51

any thoughts about that, Lisa?

654

: 00:30:53

Dr Lisa Turner: Yeah, so I always say that

what we need is the the human AI sandwich.

655

: 00:31:01

So you need a human on the front end

guiding it, guiding the client to use

656

: 00:31:05

the right AI tool in the right way,

and also to program the tool correctly

657

: 00:31:10

if that's what you're doing as well.

658

: 00:31:11

So you need the human input.

659

: 00:31:12

Then the AI does like a

big chunk of the work.

660

: 00:31:16

And then as you said, on the

when on the output, you've

661

: 00:31:18

also gotta do the evaluation.

662

: 00:31:20

So whether that's creating a newsletter.

663

: 00:31:23

that just plugs in my, I just say this

is what I'm writing about this week,

664

: 00:31:26

and it pretty much produces it all.

665

: 00:31:27

In fact, my team do that now.

666

: 00:31:29

So got a bot for that.

667

: 00:31:31

That's my favorite phrase.

668

: 00:31:32

Oh, got a bot for that.

669

: 00:31:33

So, so I think we'll always need the

human AI sandwich when it comes to

670

: 00:31:38

using it as a coach, it's the same.

671

: 00:31:41

You might have your

coaching tool, which is ai.

672

: 00:31:44

you still need you and your client,

and you and your client going in,

673

: 00:31:48

and you and your client coming out.

674

: 00:31:49

So how can people get started?

675

: 00:31:50

So I say, Dr.

676

: 00:31:53

Who it, such a sci-fi,

677

: 00:31:56

Angie: Oh, does she know?

678

: 00:31:57

She just spoke our language, John,

679

: 00:32:00

John: Yeah.

680

: 00:32:00

Yeah.

681

: 00:32:01

Angie: sorry.

682

: 00:32:02

I'm sorry.

683

: 00:32:04

Dr Lisa Turner: So I don't know what the,

I don't know what the episode was, but Dr.

684

: 00:32:07

Who's on, the doctor on an

alien spaceship, he doesn't know

685

: 00:32:10

what any of the controls do.

686

: 00:32:11

There's all these random language

and symbol and it's crazy.

687

: 00:32:13

And his companion is like, what do we,

like, he is like, okay, you know what?

688

: 00:32:17

Like, how do we make it?

689

: 00:32:18

How do we drive it?

690

: 00:32:18

He's like, oh, here's what we do.

691

: 00:32:20

Push buttons.

692

: 00:32:21

See what happens.

693

: 00:32:22

So.

694

: 00:32:23

We are now in the age of like, when

you go and get yourself a chat g BT

695

: 00:32:29

account, get yourself an philanthropic

account, get yourself a Gemini account.

696

: 00:32:31

So get all three.

697

: 00:32:33

I wouldn't, and Gro may come up later.

698

: 00:32:35

I don't use them very often.

699

: 00:32:36

I always find that anyway.

700

: 00:32:38

It's by the bye.

701

: 00:32:39

So, but I think it's actually

who started developing them.

702

: 00:32:43

And anyway, the, so the anthropic

and chat are built by AI specialists.

703

: 00:32:49

an account.

704

: 00:32:51

buttons, play with

stuff, see what happens.

705

: 00:32:54

The other thing is take some

some courses on how to use ai.

706

: 00:32:58

So I have a whole business

development course very affordable.

707

: 00:33:02

Which teaches people how to make a

custom, GPT, how to create their brand

708

: 00:33:06

voice, how to even start working with

AI in their own, using their own tools.

709

: 00:33:11

It has a whole plethora of coaching

tools so they can see how they work.

710

: 00:33:15

Some of them I give the coding for like

the prompting for some of them I don't,

711

: 00:33:18

'cause that's my IP and I don't want

people just going away copying it and I'm

712

: 00:33:21

John: Fair play.

713

: 00:33:22

Yeah.

714

: 00:33:22

Dr Lisa Turner: yeah, well you know what?

715

: 00:33:23

You don't teach people,

everyone, everything.

716

: 00:33:25

Well, to be honest, don't want them

going out there copying it 'cause

717

: 00:33:29

then they're just copying my tools

and I want them to build their own.

718

: 00:33:32

Otherwise,

719

: 00:33:33

Angie: yeah.

720

: 00:33:34

Dr Lisa Turner: like, what would

be the point of having two com two

721

: 00:33:36

identical tools in the marketplace?

722

: 00:33:38

It's like, well let's have,

some that are different.

723

: 00:33:40

So we approach it from a different angle.

724

: 00:33:42

John: I'm with you there, but

there's still gonna be people who

725

: 00:33:44

will do that, those kinds of things.

726

: 00:33:46

Yeah.

727

: 00:33:47

Dr Lisa Turner: I got

co protection in there.

728

: 00:33:50

If you ask it, it depending on which tool

it is, it will come back with something.

729

: 00:33:55

One of them comes up with something

really snarky about, it's like, oh

730

: 00:33:58

how does this, and it comes back, how

731

: 00:34:02

Angie: that.

732

: 00:34:02

Dr Lisa Turner: you?

733

: 00:34:03

Another one is like, a mystic

never reveals her secrets,

734

: 00:34:09

Angie: Love that.

735

: 00:34:10

Dr Lisa Turner: Lisa at.

736

: 00:34:11

lisa@ctfreedom.com,

737

: 00:34:13

she'll teach you.

738

: 00:34:16

John: I'm sure our listener would

appreciate a little guidance and some

739

: 00:34:20

of the things you session that they

may well want to come and connect

740

: 00:34:22

with someone like yourself who

741

: 00:34:24

Angie: Sure.

742

: 00:34:25

John: insight and is

already really on this game.

743

: 00:34:28

What, what's gonna be the best

way for them to do that, Lisa?

744

: 00:34:31

Dr Lisa Turner: So the best way, you

can just email me and that's Lisa

745

: 00:34:34

or Lisa Turner at they All Find me.

746

: 00:34:36

So lisaTurner@ctfreedom.com.

747

: 00:34:39

Head over to the website, CT freedom.com

748

: 00:34:42

and and just find me on social media.

749

: 00:34:44

I'm out there, out and

about and you Google Doc.

750

: 00:34:46

If you Google Dr.

751

: 00:34:47

Lisa Turner, you're

more likely to find me.

752

: 00:34:49

There is another Dr.

753

: 00:34:50

Lisa Turner who is a, I think

she's something to do with flying

754

: 00:34:54

and aviation, so that's not me.

755

: 00:34:55

John: Not you.

756

: 00:34:56

Yeah.

757

: 00:34:57

Oh, there's give.

758

: 00:34:58

Have given your your

experience in the past?

759

: 00:35:01

It could be, I know you could have said

it was, and we would've believed him.

760

: 00:35:04

Dr Lisa Turner: That's

why I would say that.

761

: 00:35:05

Yeah.

762

: 00:35:05

But just, and I'm sure the links

will be in the show notes, and

763

: 00:35:08

John: We were.

764

: 00:35:09

Dr Lisa Turner: I am very busy,

so I'll do that little caveat.

765

: 00:35:11

I'm very in demand and I still

love getting emails from people.

766

: 00:35:14

So if you have a question, just ask me

a question and I'll happily answer it.

767

: 00:35:19

If I can answer it, I will.

768

: 00:35:20

So,

769

: 00:35:21

John: Oh, well, def definitely.

770

: 00:35:22

Well, I think any of our listeners today

will have at least some idea to get on

771

: 00:35:26

the AI train if they're not already,

772

: 00:35:28

Angie: Yeah.

773

: 00:35:28

John: to go forward from here.

774

: 00:35:29

So we really appreciate you coming

and sharing this information with us.

775

: 00:35:33

Fantastic.

776

: 00:35:34

Angie: Yeah, it was fabulous.

777

: 00:35:35

Thank you for coming today.

778

: 00:35:37

Dr Lisa Turner: Thank you so much.

779

: 00:35:38

You asked great questions.

780

: 00:35:39

I love it.

781

: 00:35:39

I love this conversations.

782

: 00:35:41

I love it And it's great to speak

to someone who's, who are coaches.

783

: 00:35:44

'cause I'm normally speaking to AI

specialists about coaching and AI and to

784

: 00:35:47

Angie: Oh.

785

: 00:35:49

Dr Lisa Turner: coaches and

like from that perspective.

786

: 00:35:51

That's really, I really love that.

787

: 00:35:52

So

788

: 00:35:53

John: Well, we've loved it too.

789

: 00:35:53

Thank you.