Episode 10

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Published on:

8th May 2024

Coaching Beyond Perceptions of Success: What If Your Client Is More Successful Than You?

Navigating the Challenges of Coaching Highly Successful Individuals

In this episode, John and Angie, delve into the complexities and nuances of coaching individuals who may be perceived as more successful than the coach.

They discuss their personal experiences, the evolution of their feelings of intimidation over time, and the importance of defining success.

They explore the psychological aspects of coaching high achievers, including the potential for intimidation, and how to overcome it by focusing on the coaching skills and value you bring to the table, rather than on comparative success levels.

Our hosts emphasize the universal challenges and objectives humans share, regardless of their level of success, and encourage coaches to maintain confidence in their ability to assist their client's achievements, growth and improvement.

The conversation also touches on treating all clients with the same level of respect and commitment, while remaining open to continuous learning and improvement as a coach.

00:00 Opening Banter and Introduction

01:03 The Challenge of Coaching More Successful People

02:36 Personal Experiences and Insights

05:23 Overcoming Intimidation and Embracing Growth

06:15 The Essence of Effective Coaching

07:34 Real-Life Coaching Success Story

15:52 Reflections and Future Conversations

16:08 Closing Remarks and Invitation for Feedback

Transcript
Angie:

John,

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John: Angie,

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Angie: how do you feel about coaching

people who are more successful than you?

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John: Who's more successful than me.

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Angie: Do you need a list?

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John: Oh, that's just hurtful.

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Angie: Daww, do you think you can

recover whilst we run the intro?

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John: Yeah, I'll be okay.

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Angie: All right, good.

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Let's start the show.

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All right.

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So seriously, I think that at some point,

every coach that is out there, even

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if it's somebody that's just starting

out, I think every single person, We'll

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come across somebody that we perceive

to be more successful than us in life.

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And Obviously, we're talking about it,

so I had an experience, or several,

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where that has come up for me.

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Has it come up for you?

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Have you ever felt like that?

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John: A bunch of times.

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Yeah, absolutely.

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Probably not as strangely, not so much

in my earlier coaching days, but they

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actually come up more, I would say

more, more in the last five years.

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Angie: That is so interesting

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John: that seem unusual or

maybe that's just where I've

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had been able to notice it more.

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Angie: Well, let me ask you, though.

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Is it because you're exposed?

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This is an interesting

thought that just came to me.

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Do you think it's because you're

now exposed to higher level people?

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More of them?

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John: yeah, I think that's a lot of it.

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A lot of the people I was

coaching in my earlier days of

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coaching or just flat broke.

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And so that, but that I would say there

were a handful who were successful in many

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ways in their businesses and other things.

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And I.

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Didn't really feel threatened

by it because they weren't in

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the same areas that I was in.

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So I guess I did not really relate to it.

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It's yeah, maybe they were more successful

in their business results, but it was

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probably only the last five years or so

that I really started coaching people

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who were in similar areas to me, who were

sometimes much further ahead than I was.

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Angie: that's so interesting because

I think it comes back to our I'm going

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deep, early, I'm hitting it, but I

feel like there's this perception of

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success and I think that everybody has

a belief system or some, something like

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that that defines success for them.

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So it could be in terms of

income, somebody who makes.

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A certain amount of money or more, but

it also could be the actual career.

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So my first experience with that was with

a client that actually worked for NASA.

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Yeah.

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and they weren't just an

administrator or something.

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They were an engineer.

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I remember thinking before the

call wow, this person is really,

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clearly super intelligent.

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And, no offense, because I think I'm

pretty smart, but I'm not NASA smart.

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Just being honest, right?

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And that intimidated me.

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John: because you don't know how things

are going to go, or you don't know if

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someone is going to turn around and say I

don't think you understand what you think

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you understand or something like that.

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It's like

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Angie: Gone.

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John: Those things I guess those

things are always possible.

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I have had situations with coaches where

they've said something that I was like,

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yeah, that's not true or that's not right.

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So that has come up weirdly

but it's never come up for me

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on a coaching call as a coach.

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This is bowing to my own

greatness here, but it just

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hasn't, it just hasn't happened.

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But I have had a lot of fear about

coaching people particularly people

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who may be either quite well known.

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Or at least well known in industry

or people who I know just 'cause I

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know their business and know them are

how I would say I would define them

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as being more successful than me.

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Angie: Yeah.

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So I think that's the first

space is like, what do you even

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consider to be success, right?

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And then here's the question

though, why does it matter, right?

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If they're, if, and this is

what it boiled down to for me.

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So if they are more successful, does

that mean I am not able to coach

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them?

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John: Here.

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Angie: Cause we're all human first.

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And really that was probably the lesson

for me was that like wait a minute.

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I don't really care other than,

I Jesus himself coming down and

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saying, Hey, I need some coaching.

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I might be a little

intimidated, but I'm joking.

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I'm making a little joke there.

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Don't get offended and don't come at me.

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I'm just saying

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You know?

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John: I, I know, I know

exactly what you mean.

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And

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I look at it from that sports perspective,

and I know you like a good sports

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analogy, this is just more of a sort

of cross perspective of sports coaches.

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Often the people they're

coaching may well go on to be

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much more successful than them.

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Maybe not, but often they will.

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That's surely what the coaches want.

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is for their coachees to be

more successful than them.

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And if someone, is at the top of

the game in tennis, as an example,

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and they're still going to have

a coach, they still need somebody

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who can watch them in their game.

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But is that person

necessarily better than them?

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Or is that person just a good coach,

good at actually observing things,

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helping them work on things noticing

their form, and giving them the

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encouragement and feedback, and having

that good relationship with them?

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It's not about being better.

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Then the person you're coaching

that's not even really relevant.

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It's can you coach them?

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Can you help with whatever they're

coming to you to help with and that's

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the real thing is that you don't need

to be So far ahead of your of the

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clients that you're working with If

you are mentoring people and telling

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them what to do, then yeah, sure,

maybe there's some credibility things

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that you might need to get in check.

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Now, I can remember a friend of mine

wanting to do relationship coaching,

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and she didn't feel that she could do

that in integrity because she hadn't had

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much success in her own relationships.

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I didn't personally think that was

a bar to being a relationship coach.

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Because she may, she

certainly has to do that.

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experience and she knows plenty

about what doesn't work, but

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it's not really relevant.

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It's can you understand what's

going on in people's relationships?

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What's going on for them emotionally?

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And can you help coach them on that?

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That's more the issue there.

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So yeah, when we actually get into and

get out of our own sort of ego feeling

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threatened or those kinds of things,

we probably recognize we can still

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work with clients who might seem On

paper at least to be way ahead of us.

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Or they might have more notoriety,

they might be, might have taken way

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more action than us in a certain area.

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And it's you know what would you do if

Mel Robbins came to you for coaching

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Angie: Oh, I'd be like, what's up, girl?

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Well, listen, but it's funny that

you say that because I was saving it.

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I, cause I had an, I

had a situation where.

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I was in a training room, I'm gonna

just say ballroom size, with a very well

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known, high level person, and it was

for one of my certifications, and so

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essentially we had to do some breakouts.

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And do some coaching on the framework

and interestingly, somehow I got paired

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up with this person's right hand person

and they told you like, Oh, by the way,

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you're going to be with this person, this

person, go take a 10 minute potty break

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and come back and be ready to coach.

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And I remember going you would have

thought that if I didn't do this

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well, like they were going to come

and take my life, my family, my

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house, my kids, like I was so nervous.

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I went to the restroom and I remember

being like sweating my palms.

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My heart was racing

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And

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John: Gail?

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Was it Gail?

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Were you getting close to Oprah?

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Angie: it was not, but you know

what, it might as well have been.

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It was really that big a name.

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But then I turned it around and it

was like you need to just do it.

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So you can't just go do it.

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And when I sat down with the

person, I was like, hi, you know,

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all like, duh, like good so wide.

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And I said, okay, get your nerves out.

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And I looked this person

right in the face and

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said.

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This has to be the most

intimidating moment of my life,

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but I'm gonna give it a shot.

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And they were like, okay.

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And listen, but let me

tell you what happened.

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I did it.

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I rocked it.

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Would I say it was perfect?

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I feel like because the bar felt

so high that it actually elevated

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and it extracted from me what

I really was capable of doing.

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And later in this 500 person ballroom,

this person got up and said, and we

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didn't know this was gonna happen.

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I did it.

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There was like a, an analysis and they

had to rate us in front of everybody

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and they rated me a 9 out of 10.

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And I was like, hey, like there I was all

of a sudden If you all could see me right

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now, I'm like, giving the big smile, like

I'm doing my red carpet walk right now.

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That's how it felt.

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And that was a moment for me, right?

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That was a moment where once everything

wore off and I had a minute to

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process what had just happened, I

was like, of course I can do this.

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I'm a coach.

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This person is still just a person, right?

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They put the pant legs on

like all the cliches, right?

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And that was a great, great experience.

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stressful, but great teaching moment

for me that, you have to expect as

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a coach that you are always growing.

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You always have someplace to go next we're

not going to get it perfect every time.

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So we have to let go of that expectation,

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John: I don't think, I don't think

it's a bad thing if even thinking

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about this has our listener questioning

their own coaching skills and ability

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because we think we should all do that.

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We should all be thinking about are you?

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continually growing?

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Are you staying ahead?

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Are you learning enough to be able to

bring new insights and aspects into your

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coaching and your school of thought that

are going to be helpful, not just to

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you, but to the people you work with?

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Or are you just following a coaching

formula that you would learn to coaching

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school or some no home study course

that you're working with people on?

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Because that may not be enough in the

long run is, if, That's where you're at.

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You're going to struggle

if things go off script.

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But if you keep your learning growing

you're always going to be in a position

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where you'll have something to add

some, something that's value, but

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there's always in coaching, particularly

there's always this aspect, or

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hopefully there's this aspect of you

are an external what would you say?

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An external person to what's going on.

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So people often.

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cannot really see the truth of

what's going on in their own

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lives because they're in it.

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It's hard to see it all when you're in it.

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So being a coach is about being that

external viewer and aiming to look

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without judgment, without limitation

on things like What are they not

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seeing, or how can you reflect back

to them, what they're actually saying

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and not really seeing for themselves

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in a way that's going to help them

to grow and develop from that.

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Not to have all the answers for them,

not to be ahead of them and say, all

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right, I need to pull you up here.

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It's I don't need to

pull you up for anything.

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I just need to have enough detachment

from what's going on for you to be able

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to help you see the game more clearly.

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So you can plan your steps forward and

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get over obstacles that are in

your way, but I don't need to be

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I don't need to be ahead of you in

all of that to help you with that.

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Angie: well, listen, if we really took

on that mindset of, I need to be ahead.

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First of all, how do we even know that?

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Number one.

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Realistically cause I would say to you

this, that some of the highest level

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of people, and I mean highest level

in terms of like careers and that

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type of space, are some of the most

challenged people that I have, they're

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across the board, I'm not, I'm thinking

about it as I'm saying it out loud,

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they have, shockingly, guess what?

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They bleed red.

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They have the same challenges and more

which was, another enlightening moment.

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I think as I go through,

I'm no longer surprised.

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I think early on I was surprised

Oh, like I learned that.

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And here's the other side of

it, if they're coming to you

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for coaching, there's humility,

I think, in wanting to be better.

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And your job is to help

them do that, right?

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It's what, exactly what you

were saying, but their hand is

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literally on the steering wheel.

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You're sitting there as you're shotgun,

you're sitting next to them and you

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do see things maybe more clearly

because you're allowed, you're able to.

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Look around and take

your eyes off the road.

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They're so focused on keeping it that way.

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So I think knowing that first of

all, somebody is coming to you for

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help or expansion or elevate, like

whatever they want and need, that

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should in itself tell you something.

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So it's really about just

get out of your head.

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John: yeah,

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We have to be able to

give honest feedback.

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We talked about this in our, can you

be friends with your clients episode?

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It was like.

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We have to be able to tell them

what they really need to hear.

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What's going to help them grow, not to

try and tell them what they want to hear.

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And if you get a bit starstruck by

someone you're working with, or you're

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thinking, Oh, there's so much, there's

so much better than I am, or something

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ahead you're going to be very wary about

what feedback they might offer you.

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If you tell them something a bit

right now, maybe we will come to an

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episode at some point on how to give

more direct feedback and how to give

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that honest feedback to your coaching

clients in a way that Is still gonna

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help a relationship to grow, but also

to give them what they really need.

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I think it's absolutely critical

that you can do that and you have

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to get your ego out the way, and

have their best interest at heart.

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Angie: absolutely.

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And if, and here's the thing, I think

the idea is to treat them like I, I

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treat all of my clients exactly the same.

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That's my rule of thumb.

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I come into it.

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I lead the sessions the same

way, in terms of what I do.

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I dig the same way.

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So really, what is the difference, right?

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Really, what is the difference?

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It really shouldn't matter.

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But you and I both know that, if coaches

are newer, they're probably going to

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have maybe a couple of moments where

they might be like, Oh my goodness,

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like this is a little intimidating.

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And I don't know, if Tony came

knocking on my door and said, Hey

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Angie, I want you to coach me.

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Right?

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I would buy, I would probably be a

little like starstruck for a minute

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and be like, ooh, but again, I would

get past that and say, okay just as a

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little side note to what we were talking

about, when that person gave me that 9

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out of 10, they were asked by the owner

of the company, the facilitator, So why?

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What why such a high number?

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It was like the highest number of the day.

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I'll take that.

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Thank you very much.

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And he, the answer was because

she was able to use this

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framework, but wasn't so rigid.

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She actually coached it was just a guide.

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She just went into coaching.

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She wasn't asking me, what about this?

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And questions that didn't lead anywhere.

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So again, I think that's just part

of dialing back into your craft as a

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coach and working the muscle, right?

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That was like a deadweight

500 pound for me.

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That

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John: That's great.

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Now, I want to get into this and

perhaps we can make this our next

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conversation about more specifically,

I know we want to talk about the

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direct conversations and maybe even

provocative coaching and things like that.

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How we just need to sometimes lean into.

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trusting ourselves and going for it

because that's where it's going to happen

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Rather than second guessing ourselves.

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We're going to have to wrap

things up there, Angie, but I've

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really enjoyed this conversation.

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Hey, look, you can contact us

with your questions or with any

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topics you'd like us to consider

or any feedback you have for us.

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you can go to speakpipe.

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com forward slash the coaching clinic

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podcast.

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The link is going to

be in the notes for us.

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Leave us a voicemail, ask questions,

tell us what you'd like us to cover

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on the show and give us any feedback

on what we've been covering so far.

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We'd love to hear from you,

but we'll be back very soon.

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And so thanks to you for listening

in share us with your coaching

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friends and we'll see you very soon.

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Angie: Take care.

Listen for free

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About the Podcast

The Coaching Clinic
The HEart of Coaching from learning to client sessions, starting to scaling, we've got you covered.
She's direct and he's diplomatic but Angie and John are both successful coaches with years of coaching experience and very different delivery styles.
Each episode will tackle a different coaching problem from both styles of coaching, with occasional guest coaches and audience interaction. We're going to have some fun digging into your biggest coaching challenges and helping you become an even better coach.

About your hosts

John Ball

Profile picture for John Ball
From former flight attendant to international coach and trainer, on to podcaster and persuasion expert, it's been quite the journey for John.
John has been a lead coach and trainer with the Harv Eker organisation for over 10 years and is currently focused on helping his clients develop their personal presentation skills for media and speaking stages through his coaching business brand Present Influence.
He's the author of the upcoming book Podfluence: How To Build Professional Authority With Podcasts, and host of the Podfluence podcast with over 150 episodes and over 15,000 downloads John is now focused on helping business coaches and speakers to build a following and grow your lead flow and charisma.
You can now also listen to John on The Coaching Clinic podcast with his good friend and colleague Angie Besignano where they are helping coaches create sustainable and successful businesses, and the Try To Stand Up podcast where John is on a personal and professional mission to become funnier on the stage and in his communication.

Angie Besignano

Profile picture for Angie Besignano
With early beginnings as an entry-level manager in the sales industry, Angie has spent more than 3 decades building her knowledge and expertise to create her master coaching and speaking brand, AngieSpeaks. After climbing the professional ladder, she started her own company and decided to focus her practice on High Performance Coaching. In doing so, she challenges individuals to elevate and grow, no matter what level they are at currently in their personal or professional lives.
Angie has created a strong following through her “tough” but “pragmatic” approach and challenges her clients to find the space that is holding them back the most. In doing so, their outcomes not only compound, but take root, so that results can be permanent. The tools she provides work in the “real” world and show up in their first interaction.
Angie has an unwavering passion toward the journey that fosters a true transformation for those that work with her. She delivers her content and speaking engagements with an authentic enthusiasm and curiosity that creates trust and rapport, allowing for a heightened experience.