Episode 38

full
Published on:

18th Dec 2024

Expensive Coaching Mistakes (We've Made)

Expensive Mistakes: Learning from Costly Coaching Errors

Summary

Angie and John dive into their most expensive coaching mistakes, offering candid insights into the financial pitfalls they've encountered in their business journeys. They share personal anecdotes about unrealistic budgeting, ineffective advertising investments, and the dangers of not separating business and personal accounts. Highlighting the importance of setting a realistic budget and investing wisely, they also discuss mindset challenges and the value of taking action despite uncertainties. The episode serves as a guide for coaches to avoid similar costly errors and emphasises that mistakes, while painful, are essential learning opportunities.

Sound Bites

"I spent in 10 months $25,000."

"It can be very expensive to find leads."

"I didn't know how to organize events."

"I will never do that again."

"You need to look at the fine print."

"90 days doesn't seem like a long time."

"You want to know what the policy is on that."

"Don't become a professional student."

Takeaways

Mistakes are part of the learning process.

Setting a realistic budget is crucial.

Lead generation can be costly and ineffective.

Not getting coaching sooner can cost opportunities.

Mixing personal and business finances is a painful mistake.

Delegating tasks can save time and increase efficiency.

Researching before spending is essential.

Trusting others to follow through can be risky.

Time spent on ineffective strategies is a lost opportunity.

Learning from past mistakes is key to growth. Set up your business structure early to avoid complications later.

Payment processing companies can hold funds unexpectedly; read the fine print.

Mindset challenges can hinder progress; taking action is crucial.

Mistakes are part of the learning process; don't fear them.

Investing in your business can lead to unexpected growth opportunities.

Don't let the fear of failure prevent you from launching your business.

Research and discern before committing to services or products.

Certifications should add value, not just serve as a status symbol.

Building a budget based on your needs is essential for success.

Embrace the journey and learn from every experience.


Chapters

00:00 Introduction: Sharing Expensive Coaching Mistakes

01:17 Early Costly Mistakes in Business

03:20 The PR and Advertising Blunders

06:54 Lead Generation Disasters

17:31 The Importance of Business Accounts

29:11 Mindset and Emotional Challenges

37:45 Conclusion: Learning from Mistakes


Want to contact the show? You can leave us a voicemail. It's free to do and we might feature you on our next episode. All you need to do is go to https://speakpipe.com/thecoachingclinicpodcast and leave us your message.

Would you like to get coaching from John or Angie? Here's how you can contact us:

John's LinkedIn Profile or go to PresentInfluence.com

Angie's LinkedIn Profile

2023 Present Influence Productions The Coaching Clinic 38

Transcript
John:

Angie,

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Angie: John,

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John: do you love hearing about

other people's expensive mistakes?

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Angie: sometimes, yeah with

hindsight, they usually

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become learning opportunities.

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Why do you ask?

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John: I was wondering if you've

ever made expensive coaching

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mistakes in your business?

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Angie: Of course, haven't you?

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John: Yeah, of course I have.

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I thought it might be fun for us

to share them with our listener.

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A little Christmas present from

the Coaching Clinic podcast.

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Angie: Okay but some of these

are going to make your toes curl.

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John: I'm sure our coaches

are ready for that.

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Let's start the show.

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Angie: Oh my gosh, you and I were

just having this conversation and

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it's making me, I'm having like a

nervous tic flashback right now.

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Just

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John: Oh, I there have been tears.

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Angie over some of the expensive

mistakes I've made in the

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past and or they really hurt.

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Sometimes they really hurt.

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I probably made some of the biggest ones

for myself very early on, but that's

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not to say I haven't made them since.

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I mean, I probably even this year

made some, but not quite so costly,

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but mistakes are part of the process.

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But when you don't know what you and you

don't really have much of a knowledge or.

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Preparedness for your own business.

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It can be really costly And when you

especially if you're on a limited

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budget And I burned through my

limited budget Far quicker than I

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wanted to because of all of this

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'

Angie: cause I, here's the thing.

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I really believe that some of the

most expensive mistakes, right?

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You could take that.

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Is it a dollar mistake

or is it time mistake?

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Have things cost you money

or they cost you time?

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So I look at it from both spaces.

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But like you I was smart enough

to set a budget for myself.

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That was number one big first

mistake was not realistic.

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It was not a realistic budget.

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So I did burn through it which

felt awful at the time Because of

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some of the choices so there were

two things happening there one.

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It really wasn't a realistic budget

I don't know where I even came up

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with the number because I know I

did not do any Investigation or any

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spade work to say well, what is it

going to cost me to do this and this?

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I never even did that.

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I just came up with the random

number and that's a truth.

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So that was like my first

really expensive mistake.

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But now what would like,

so you burned through,

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what did that look like for you?

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John: One of the one of the first costly

financial mistakes that I made I figured

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that I needed to Have some pr for my

business and I thought a good way of doing

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that would be to be featured in a magazine

to put an ad into a magazine And I was

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contacted by a company magazine just the

things I saw I had my business listed

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They contacted me reached out and said

you want to be advertised in the magazine.

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This sounds good So i'm getting

some more info from didn't

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just say yes straight away.

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It's oh tell me more and Ended up having

and also I think it was a listing as

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well Like we didn't You just didn't have

the social media stuff that we have now.

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It was a listing in an online directory

or not I don't know if it was online that

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physical directory even to be listed in

there and I thought these are probably

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all good things that I should do But

they cost more money than I anticipated

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And it would have been okay if they had

delivered even one lead there was nothing

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from any of it and it was only afterwards

where and I started to look into Other

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people's experience with these things

that I found that these were generally

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ineffective forms of advertising, which

is probably why Most people don't really

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use them for our especially for our kinds

of business these days So so those were

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expensive and painful mistakes I mean

Not break the bank mistakes But when you

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know, I was operating on a limited budget

I was using redundancy money and whatever

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what little amounts I had saved at the

time And so I knew exactly how much I had

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and how much time I would need to have

to get my business launched before that

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money would run out So my anticipation

was they should at least bring me some

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leads in but so many things Just didn't

work and I probably did far too much of

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that throwing spaghetti at a wall kind

of thing to hope something would stick

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Because I just didn't know what would

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Angie: it's interesting, right?

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Cause it's all a learning process.

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And I'm going to point something

out that I've said in many of, our

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conversations, which is, when you're

new and when John and I were new to

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this business, we didn't have AI, we

didn't have all of the opportunities.

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So this is not the, Oh, we, we

both walked to school in 10 feet

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of snow, two, two miles each way.

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But the reality is that.

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We didn't have the same

opportunities in front of us.

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So there was really no way to even

like trust pilot wasn't a thing.

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So if somebody got on the phone with you

because they bought some multimillion

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dollar list and they found you and

said, Hey Angie, we'd love to feature

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you in this XYZ women's magazine.

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Which I did, you brought it up.

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So, and I didn't get any leads from

it for coaching, but I did get some

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leads from it from, for a different

space, like doing like workshops

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and speaking, which was great.

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Cause I didn't even anticipate

that, but point is we didn't

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know what we didn't know either.

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And we didn't have any way

to cross reference things.

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So first and foremost, some of our

mistakes, many of you may not make

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now because You, we do have the

opportunity to like Google this, do

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that, figure things out, so many things.

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However, that really I think

one of my biggest financial

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mistakes only happened to you.

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And this is what you and I were

talking about two years ago.

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So it wasn't at the very

beginning of my career.

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The biggest financial cluster was when I

signed up with a lead generation company.

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I won't mention the name.

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And and here's the thing.

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I did do my homework.

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I looked them up because I

could now write past mistakes.

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Don't, let's not bring it forward.

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Let's, I had a budget.

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A realistic budget, right?

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Because I was doing some research

and getting an idea of what

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something like this might cost me.

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And I spent in 10 months, 25, 000.

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I'm going to throw that number out there.

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Look, John just gave me the look

that he, you know, when we talked

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last time, it was like, what?

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And I got one lead from

it and I was sold on it.

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I thought this company was

going to do everything it said.

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And they were in touch with me and

they were trying to work through

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with, and it was a really good deal.

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Bad decision and it was costly

on time because while they were

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doing this lead generation for

me I wasn't doing anything else.

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That was a big mistake.

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I was putting so much money into this

that I was pretty much through the

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budget and said, okay this better perform

because I don't have the opportunity to

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do anything else that makes sense Right.

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I mean I could still do other

things right don't misunderstand

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but in terms of money, that was it.

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I was taking the trip around the

world and that was the last vacation

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I was ever going to take and I got

one lead from it and I finally had,

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even though I was 10 months in, I was

like, you know what, I'm breaking the,

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I'm not paying you one more month.

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I was angry.

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I was frustrated because

it also cost me time.

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Right.

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So biggest, probably biggest mistake

that I made and now compared to

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2 years ago, go on to any social

media platform and everybody is

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coming at you with some problem.

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They're solving.

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Right.

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And that they are going to be the

whiz kids on the block that are

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going to make it all better for you.

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I have a big question.

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I'm more cynical now than I

was two years ago for sure.

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Right.

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So,

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John: Yeah, you get

burned by these things.

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I do think for myself, what probably

one of the biggest ways that I cost

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myself opportunity really was by not

getting coaching sooner but that was

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partly because I didn't know that there

were people out there who specifically

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helped with coach marketing and and I

wouldn't have I wouldn't really have

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known how to find them either because

They weren't in the yellow pages and

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google wasn't so hot at that time.

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It was really hard to find these

things some things might be listed in

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directories now Everything is listed

in directories, but then it was a lot

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harder to find things God, I feel so old

even saying all this stuff, but but not

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Angie: We're dating ourselves.

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John: Really but not getting help

sooner that definitely was something

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that was Ultimately was expensive.

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It may not have cost me money out

of the bank But it certainly cost me

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opportunity and money that I could have

had in the bank had I got help sooner.

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Angie: That's why we're here.

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Right.

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Isn't that why you and I came

together and did this because

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we realized there's a gap.

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So it's not so much about

what you and I went through.

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Back in the day, and it's funny

because in the day changes.

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Now, I think it's not

10 years ago anymore.

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And in the day could

refer back to a year ago.

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And so, so as John and I didn't have

enough information to vet things, right?

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We didn't have enough

opportunity or ways to do that.

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I think the big challenge now is too much

information because now you sit and you

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go, I don't even know what to believe.

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What's the truth?

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Right.

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When you're watching all of these

ads and you're trying to find if

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you Google best lead search engine

for companies, for coaches then

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you look and it says, sponsored.

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It is a black hole.

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It is an abyss.

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And you really do sit back and

go, I don't know what to do.

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It's too much.

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And it's not even just about leads, right?

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John and I were talking about leads

because that's what do we want to do?

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We need to find ways to make

money as coaches and be a coach.

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So it makes sense that

you might Google that.

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But again, there are so many you go

into it could take you half a day

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to get like 1 really good space just

because there's so many rabbit holes.

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And I call them landmines.

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It's just.

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Boom, just blows you up and you're

exhausted and you just have to walk away.

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So that's definitely a

big part of it, right?

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We're talking about finding leads is

very, it can be very expensive, right?

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What else though, like outside of

the lead space and time, right?

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We talked about time, wasting time.

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have an idea, but when you think of

the biggest time suckers for you,

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like what would they look like?

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John: I think I didn't know how

to organize events and quite early

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on I was trying to put together

events and Learning opportunities.

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I knew that I knew that could be

a good business model that worked

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very well In personal development

at that time and I was already

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involved with other people's events.

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I thought surely I can do my own and The

events themselves were not that hard to

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organize And renting rooms and things

like that for in person events before

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we had really all the Zoom revolution

it was pretty much in person events

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And that wasn't so hard and certainly a

lot more affordable Even than it is now

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and so many venues that Really catered

very well to those sorts of things,

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too But I didn't know how to properly

do so talk about leads different kind

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of leads Didn't know properly how to

do sales and get people into events.

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How do you actually bring people in

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And get them on to get them onto a list

and booking did manage to do it Like I

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managed to fill I think at least three

events of my own as getting started.

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Yeah, which was fantastic But struggled

to keep that going and it was a lot of

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time wasted on phone calls and trying

to, and also people who have lists

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who were, I did sort of think sure,

we can leverage other people's lists.

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So I was contacting people who had lists

who also did promotions for other people,

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the amount of times people will promise

to do stuff, and then not do it And I

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was a bit I was just a bit too naive

at the time To realize that people will

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often say they're going to do something

and then not do it And that happened

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far more than I would care to and it's

it really it slows you down But it also

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can be a little I say heartbreakers, but

definitely disappointing discouraging.

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It can be discouraging.

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Angie: Absolutely.

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Because you know what?

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You're just so excited.

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You're a deer in the headlights and

you're just like, Hey, everybody,

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they said they're going to do this.

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And then you take them on

their word and oops, no.

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And then.

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It's like this really, it becomes

very stressful when you're not in

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control of every aspect and you can't

be like, let me just say that for the

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record, trying to be all the things.

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Is not a good look for a coach, right?

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You're going to slow yourself down anyway.

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And I think it's important to recognize.

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Okay.

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This is a little left of center,

but I know your strengths know where

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your weak points are for Angie.

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Everybody knows this.

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I cannot stand doing social

media marketing or tech.

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Just don't like it.

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Just not my thing.

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Never was.

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So guess what?

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Now I have somebody that does it for me.

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And I made that part of my budget.

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Why?

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Because it has accelerated

my business times 10.

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Because before I was like,

I can't afford to do this.

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I have to do it all myself.

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No.

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Because then I didn't think about

was the time it was costing me versus

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like the first website I ever had.

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I did it myself.

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I know that is a shocking revelation,

John, because sometimes I just

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get lost opening my laptop.

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I'm only kidding.

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But it took me months to do it months.

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And it was in WordPress.

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No offense to them.

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It was me months to do it.

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I will never, I will jump off a

house before I ever do that again.

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But it was knowing my strengths and

you do, I think as a coach need to say,

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What does that business plan look like?

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And what are the pieces of it that

I need to delegate because it's

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going to cost me more in time.

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If something is costing you

time, then you're not earning.

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That's the bottom line, right?

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So John had a situation or has had

experiences where, he thought he had

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the right people in the right place

to help and they don't, which kind

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of makes you pull back and say I'm

going to have to do it all myself

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because I can't rely on anybody else.

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What did that do like I'm just curious

like when did you do the pullback?

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John: I stopped trusting that people

would actually follow through and do

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what they said they were going to do and

probably stopped asking a bit more as

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well, so yeah, did I pull back probably?

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Yeah it made it a lot harder.

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It did make a lot harder.

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But look, It ended up causing we

I was basically trying to set up

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an event in Dublin at the time.

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And we had lots of contacts and

connections there but because we

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weren't, none of us were based there

and none of us had those had enough

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contacts and connections ourselves to

fill the event, we needed those other

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people to, we needed people to be

what was called not delegates for us.

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But we need, we needed people

to be affiliates for us.

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We needed people to be promoters for us.

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And so.

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Yeah, a bunch of people were promising

to do this and saying, Oh, yeah,

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we'll get your rebuild or no problem.

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We'll get people there and then start

sending them stuff saying, Oh hey,

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look we need to get this moving.

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We actually need to

have names on the list.

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Otherwise we can't book

the book the venue.

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We, we need to give them a deposit

and we're not going to get that back.

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So we need to make sure we've actually,

we're going to have some people

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Angie: weddings here folks.

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Like he was like, hey, that's a

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John: I will never do that again.

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Yeah, it was stressful i'd even had

to book flights and that money that

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money ended up being lost because we

just couldn't get people to help us

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fill the event and So it probably was a

little ambitious trying to do an event

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in dublin when we'd only done or done

a handful of events already But you

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know again an expensive mistake but

let me tell you this one of the One

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of the biggest mistakes I made early

on it probably did cost me some money.

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It wasn't a hugely I don't think it

was necessarily a hugely expensive

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financial mistake But it was an expensive

mistake in terms of the pain of it

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and the confusion that it caused Was

not separating out my business account

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from my personal account It was all

one account when I started off and

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Angie: account?

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Account for what?

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John: For business.

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Angie: Like money account?

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Or?

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Oh.

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John: Bank

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Angie: account.

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Okay.

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John: And that was messy.

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It was messy and it started

to cause me problems

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so so yeah, I will nearly

always recommend to people.

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Especially if they're just starting out

as a coach or whatever else Make sure

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you have a separate business account

that your money can go into it's so

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easy to do now You can have an online

account and have the money go in there

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But just keep everything separate Because

otherwise you will lose track of what's

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business money and what's personal money

and that's not a good place to be You

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definitely want to pay yourself out of

your business account But you also have

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to pay other stuff out of that as well.

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And if you're already not great

at tracking other time, I wasn't

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particularly great at tracking my

finances anyway, so I wasn't really

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tracking my personal expenses, all

my professional expenses, so I say it

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probably did cost me money, but that

was definitely a painful mistake because

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it took it took a while to get things

corrected and separate things out and

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Angie: Here in the States,

that wouldn't fly, right?

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IRS will be knocking on your door going.

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Hello.

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It's like you're embezzling from your

own company kind of a thing, right?

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Commingling if you will and treating

I think that the lesson to that

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is that, you need to treat if

you're going to be a coach, right?

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You need to treat your

business as a business.

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Not a hobby, right?

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And I'm not saying that's what

John did, but I think many people

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initially go what'd you say?

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John: Maybe it is.

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I don't know.

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Maybe I wasn't being a serious, I

honestly can't, it's a long time ago,

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but I don't know, I don't remember

quite where my head was at with it.

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But yeah, it was had something

I just hadn't prioritized

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and didn't think I needed.

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Within, I mean, within the first

six months of operating business,

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I'd set up a business account.

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It was

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Angie: Yeah, I

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John: pretty quick lesson to learn.

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Angie: think it's important that,

yeah, you need to, we talked about

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this in a very, like an earlier,

probably the beginning of this

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:

year, where we talked about setting

yourself up as a real business.

357

:

Set yourself up as though you've already

like I think some people take on that

358

:

mindset of When i'm actually making

any money to speak of i'll set up the

359

:

account and i'll worry about it No, set

up an llc or whatever set up the entity

360

:

and then set up a business account and

it's done And you don't have to worry

361

:

about trying to, going to like the

CPA with a box full of receipts and

362

:

then having them try and differentiate

between what was a home purchase and

363

:

a business or an office purchase.

364

:

Like it's just, it really gets

hairy and it is costly to do that.

365

:

So treat your business like a business

right out of the gate as you would any

366

:

other business and don't wait until

you make your first dime to do that.

367

:

John: yeah, that probably, I think

that probably was where my head was

368

:

at that time is I'll wait till I've

got enough money to worry about

369

:

before I separate things out, but

that was a bad idea, very bad idea.

370

:

And, it definitely is a little bit

more professional to have a business

371

:

account that your money is going

to, and probably really, you don't

372

:

want You don't want to be getting

paid direct into your own account.

373

:

Anyway, you probably want to have

a service like Stripe or whatever,

374

:

somewhere you're processing payments

that's secure for your for your

375

:

potential clients to be able to pay.

376

:

Angie: Nobody's really writing

checks so much anymore.

377

:

I mean, if you're doing like

speaking or something I do have

378

:

people that are like, Yeah, but like

379

:

John: I do have the ability for some

of my private clients to be able to

380

:

pay directly into my business account.

381

:

So I can set up a payment

link for them, but it gets

382

:

invoiced for a specific product.

383

:

So it's the same kind of thing.

384

:

It's a secure payment gateway for them,

but it's connected to a business account

385

:

because one of the things that I don't

want in certain situations, I don't

386

:

want Spend that money until we know

everything's good as well So I don't want

387

:

that money I don't want to pay myself or

anything else out of that money until I

388

:

know that money is definitely You know,

it might be in the bank account, we have

389

:

maybe everything isn't completely settled

yet as well so you do have to keep a

390

:

reserve if you can I think that's that

was a lesson I had to learn as well.

391

:

Angie: so i'm not really schooled on

this and it's to that point And you

392

:

might want to if you do sign on with

like Stripe or another company like

393

:

that You need to look at the fine print

because I did run into this where they

394

:

have the right to hold your money for

like up to 90 days or something at

395

:

their will So I didn't know that I mean,

not that I didn't read the fine print.

396

:

I probably just didn't even

understand what that meant or I

397

:

skimmed through it or whatever.

398

:

And the truth is that's

not a good look either.

399

:

Like really do your homework about where

you're going to be processing payments

400

:

because, or how you're going to be

processing those payments because there

401

:

are companies that will say we 90 days

because, Just simply because of refund.

402

:

They don't really care what

kind of a business you are.

403

:

They just look at it and say

it can turn into a legal issue

404

:

if you don't have enough money

to cover a substantial refund.

405

:

So if you're a coach that's taking

in, let's just say 5, 10, even 15,

406

:

000 or something like that or more.

407

:

And don't expect to just have your

money cleared in 70 business days, at

408

:

least here in the States, because once

you get to those big numbers, a lot

409

:

of these processing companies do have

some regulations that you need to have

410

:

enough in the account to cover almost

like what your highest payment was.

411

:

Not that they will do it.

412

:

They don't do it every time.

413

:

Sometimes they just do it randomly,

but that was a lesson for me.

414

:

Cause it did happen with a company that

I used to use big name, had no idea.

415

:

So sometimes it's easier to even go

through the processing through a bank

416

:

or something like that, where you know

417

:

John: I did I did early on have

the experience of having to take

418

:

out a line of credit because

Payments were being held up.

419

:

So that's a great point to raise.

420

:

It wasn't for very long, 90 days is

Okay, looking back 90 days doesn't seem

421

:

like a long time But if you think 90

days from now, we're looking into March.

422

:

It's a while to wait, you know so

423

:

Angie: if this is your, if this is your

sole income and let's just say you're

424

:

not earning like four or five, six

times a month where it's like, Oh, okay.

425

:

It's no real big deal.

426

:

It's in the pipeline.

427

:

If you're doing something where you're

getting like a new client, one a month

428

:

or one every other month in the very

beginning, and somebody is holding your

429

:

money and this is all that you're doing.

430

:

That can definitely be.

431

:

Problematic for you.

432

:

So you want to know what

the policy is on that.

433

:

I would ask up front And if they

don't have the answer, they're

434

:

probably not the company for you.

435

:

Just saying.

436

:

John: I will say this.

437

:

I mean, I think there are mistakes that

probably haven't affected my business

438

:

so much, but have have cost me money

that have been things like programs

439

:

that I thought were going to deliver

something and ended up being crap.

440

:

And I think things like that, you know

serve products and services that you

441

:

end up buying coaching related stuff

I think oh that could be helpful.

442

:

That would be good to have and it ends

up being utter rubbish There's always

443

:

going to be stuff like that you may end

up wasting your money on no matter how

444

:

much Research or reviews you might want

to check out before going ahead you never

445

:

really know, but the reality is as well.

446

:

Now, there are people out there running

cons Specifically targeting business

447

:

people that they see that you have a

business they will target you and pretend

448

:

to offer you something that seems very

appealing or attractive We talked about

449

:

this in one episode, right this sort of

networking You Thing that I got invited.

450

:

Was it similar for you?

451

:

Yeah and it was very clearly a scam and

they were very poor at sort of covering

452

:

that fact up, but The fact they probably

had already caught some people out with

453

:

it and had people pay their money to end

up getting nothing We still we do need to

454

:

still do our due diligence But even when

you do you might still get caught out

455

:

and that ends up being expensive as well.

456

:

Angie: listen, there's just no way to know

for sure because, there are people who

457

:

are professional scammers and because they

are, they know better than you and me.

458

:

My mind just doesn't, I mean, as much

of a cynic as I might claim to be,

459

:

I'm also, I've been called a couple

of times where I was like, Oh, This

460

:

is an actual scam almost, hit the

send button pay for, it's usually

461

:

that plug and play kind of scenario.

462

:

Oh, we have this great, speaking event

coming up Angie and we want you to be

463

:

a part of it because you're so amazing.

464

:

Really?

465

:

Okay.

466

:

So anyway, so you definitely want to do as

much research as you can, because on the

467

:

surface, they're going to look like legit.

468

:

This is the thing, they're

going to have their own sizzle

469

:

reel that looks fantastic.

470

:

They're better at it than you.

471

:

So you definitely want to make

sure maybe you're all going with

472

:

a bigger name for that purpose.

473

:

And you're going to pay for

that because, it's not a scam.

474

:

Also to I feel like the whole the idea,

you just brought this up and it triggered

475

:

in my head, John think that 1 of the

things we always try to do as coaches,

476

:

once we make the decision to either do

it full or part time, whichever is that

477

:

we try to make ourselves feel more valid,

validated and legitimate as coaches

478

:

and we've talked about this previously.

479

:

So I won't get overly

long winded about it, but.

480

:

Going and getting these certifications,

some certifications, if they are really

481

:

going to help you, then go for it.

482

:

But if you think it's just something

that's going to look great on paper

483

:

to make you look more legitimate,

then it's probably not a good idea.

484

:

I've got a couple with, okay,

one or two of the biggest

485

:

names in personal development.

486

:

And although I got information from

it, I don't even use it anymore.

487

:

It's not something that

I reference in my mind.

488

:

It's not a format that I use.

489

:

And I realized that it was to make me

feel better about promoting myself.

490

:

And that was very costly.

491

:

I mean, you would have to imagine

if you're working with 1 of the

492

:

biggest names in an industry.

493

:

That there is, you're not

paying a dollar for it, right?

494

:

It's not a 500 dollar.

495

:

It's thousands of dollars

and it feels really good.

496

:

And look at what I did and look at

who I did it under and all of the

497

:

things and I made 0 dollars from that.

498

:

Nobody even gave a crap that I had

that I have that certification.

499

:

So, don't become a professional student

right to constantly build yourself like

500

:

if you say I work in this space and this

is going to help me because this is a

501

:

program that I want to use all for it,

but don't be afraid to launch and throw

502

:

yourself into more educational because you

feel like, oh, let me just do this 1 more

503

:

thing and then I'll be ready to launch.

504

:

Not launching will cost you time.

505

:

Okay, if you launch too early, you

might hit, you might lip skid, as I say,

506

:

but at least you're out there, right?

507

:

But if you don't launch at all because

you keep thinking the next thing is

508

:

going to make you more legitimate,

that's just your fear coming through.

509

:

So don't overdo that.

510

:

John: we were talking about this

earlier before we recorded, but no

511

:

more like we get challenges come up

for us as coaches mindset challenges

512

:

was always, we're always going to

have to work on these kinds of things.

513

:

But they are things that can take

you out of the game altogether if you

514

:

let them, because very often the only

real difference between the somebody

515

:

who's building up their coaching

practice and making money with it And

516

:

somebody who's not who may be a good

coach, but isn't getting anywhere.

517

:

It's probably that they're overthinking

it And not actually doing the

518

:

actions that would get them clients

because they're too uncertain.

519

:

So one thing I've done, and that's

certainly been me in the past of

520

:

learning, learning just to take

action and knowing that you will

521

:

get results when you take action.

522

:

And yes, you may have to course correct.

523

:

Inevitably, you have to change things and

adapt as you go, but you have to be out

524

:

there doing it for anything to happen at

all, because if it's all just going on in

525

:

your head, nothing's happening and your

bank balance isn't filling up either.

526

:

Angie: You know what?

527

:

And your point is very valid.

528

:

You're going to course correct no

matter how ready you think you are.

529

:

So that doesn't mean that, you launch a

website that just has one little picture.

530

:

I'm not saying we're not saying to do

anything like super prematurely, but

531

:

definitely the best way to get in front

of people is to get in front of people.

532

:

The longer you wait, the longer

it's going to take without a doubt.

533

:

John: yeah.

534

:

Do you remember when I think I was guilty

of this as well, when loads of coaching

535

:

websites had lots of clip art on it?

536

:

Do you remember clip art?

537

:

With the little bubble figures and with

538

:

Angie: yeah.

539

:

Yeah.

540

:

Yeah.

541

:

Yeah.

542

:

Yeah.

543

:

Yeah.

544

:

Yeah.

545

:

Yeah.

546

:

John: that was everywhere.

547

:

Thankfully no longer

really used by people.

548

:

But now it's nicely AI art, isn't it?

549

:

Bed

550

:

Angie: I was just gonna

say what's the replacement?

551

:

The replacement is a I, I use a

I now because my shockingly I'm

552

:

using it, but it makes my life a

lot of a lot easier in many ways.

553

:

John: Hey look, it's, AI is perfect for

you because you just have to tell it

554

:

what to do and it does it pretty much

555

:

Angie: what are you trying to say?

556

:

John?

557

:

What are you trying to say?

558

:

I just want to know.

559

:

I think there was a hidden

message in there folks.

560

:

John: Was it hidden, was it?

561

:

Angie: You are, that was good.

562

:

Bravo.

563

:

Touche.

564

:

You got it.

565

:

Yeah, no, but I think that these

are all like really common mistakes

566

:

that we make in the beginning.

567

:

And I think that

568

:

John: and ongoing

569

:

Angie: people just have the idea, just

ask yourself, what's the, when you

570

:

decide on a budget, yes, it might very

well be based on your available funds.

571

:

Right.

572

:

And if you don't have a budget, I've

had people, I don't know about you,

573

:

but I've coached people that are

like I really don't have a budget.

574

:

And I'm like wait a minute.

575

:

Are you great at marketing?

576

:

Can you build a website?

577

:

Are you that person?

578

:

Because maybe you shouldn't be a coach.

579

:

Maybe you should be doing that.

580

:

I don't know.

581

:

But, if you don't have a budget.

582

:

I think that there's I think there's a

moment of pause necessary to say, okay,

583

:

wait, am I actually ready to do this?

584

:

But what do you actually need?

585

:

You need to figure out you need to

make a decision on a budget based also

586

:

on like reality, do some research.

587

:

What do you need?

588

:

Do you need somebody like John

and I have very different needs.

589

:

He can do so much of the back

end stuff that I don't like to do

590

:

because it takes me longer to do it.

591

:

So he's going to use his

budget differently than I am.

592

:

So you definitely need to come out

of the gate knowing again, what are

593

:

those strengths and what do you need?

594

:

What do I actually need to do this?

595

:

So it's not costing me

time, money, and energy.

596

:

John: and not being

afraid to invest as well.

597

:

I mean So much of the things we're going

to do the stuff we talk about this is

598

:

all like things we took gambles on to a

degree That sometimes didn't work out.

599

:

No, I mean I invested I think over 12

000 Pounds at the time because I was

600

:

living in the uk Into nlp training

with one particular company that

601

:

whole range of trainings did the whole

suite of trainings Was it a mistake?

602

:

I don't think so.

603

:

I mean, even if I don't really use that

much of the NLP now, or maybe, have maybe

604

:

even some concerns about some parts of it.

605

:

It got me into presenting and speaking,

which I never would have done for a

606

:

myth and lots of amazing peoples who

are many, who I'm still friends with.

607

:

It set me on a path that it

was transformational for me.

608

:

So.

609

:

Some aspects of it I could look at it as

a mistake because it didn't deliver what I

610

:

expected it to when I signed up for it but

Probably got a lot more in the long run

611

:

than I ever really anticipated and this is

you know, i've been doing a lot of writing

612

:

working on my book and one of the things

I found myself writing the other day

613

:

was about how I felt like such a failure

because I mean I Really screwed the pooch

614

:

on my first sort of day Time out the

gate as a coach and busted the business

615

:

pretty quick, but I thought that was it.

616

:

I thought that was it.

617

:

It's over It's done.

618

:

My dream is finished.

619

:

I'm a failure and I realized now

I wasn't a failure I just did

620

:

some stuff that didn't work out

and figured out what not to do.

621

:

But I felt like that was the end

of the road for me It felt like the

622

:

bottom had fallen out of my world.

623

:

It wasn't at all It did take a while

to recover from that, but that was

624

:

mostly because of what I did to myself

in terms of my emotional journey with

625

:

that thinking, you know where it took

me emotionally I had to recover from

626

:

that and come back and try I honestly

didn't think I would be able to

627

:

come back into coaching after that.

628

:

I thought we're done But eventually

I did and you know It's clearly

629

:

a part of the journey my journey

that isn't going away But

630

:

Angie: And nor should it, right?

631

:

Because you're, yeah, no, because it's

632

:

John: but I wasn't a failure.

633

:

Yeah

634

:

Angie: Because here we are

talking on a podcast and who knew?

635

:

John: And life is full of what we

classify as failures and successes

636

:

and we tend to take them all very

personally and The less personally

637

:

we can take them, the better for us.

638

:

It was that thing of that Zen response

of it's interesting rather than

639

:

it being good or bad is far better

one to take now hard to manage.

640

:

I don't, I certainly don't always manage

it, but certainly a better approach to

641

:

take that evens out a lot of the emotion

around things and perhaps stops the

642

:

ego from taking over or from pulling

us down into thinking we're a failure.

643

:

Mindset mistakes can be

very costly in terms of.

644

:

time and the damage that they

can do to us emotionally that we

645

:

usually end up doing to ourselves.

646

:

Often our biggest problems or our

biggest issues are just within us.

647

:

The lack of confidence, lack of ability

to sometimes say no to people when we

648

:

know we really need to say no to them.

649

:

And talking particularly in professional

situations here of some people who

650

:

Sometimes do get very pushy on calls

with you trying to get you to sign up

651

:

for something And some people really

do have a hard time saying no to that

652

:

Angie: Listen, and I think

that's a muscle that you build.

653

:

I think I, I believe it or not, it was

definitely a muscle that I had to build

654

:

because not because I was easy to sell

to, I just told you before we got on

655

:

today I can't, I am not an easy sell.

656

:

I am not easy to sell anything to

even if it's like something that

657

:

I know I need, love, want, desire,

I have to come to it on my own.

658

:

That's who I am.

659

:

So, I think that, yeah.

660

:

You need to be able to discern

and there is no fire, right?

661

:

There is no urgency.

662

:

If something is making you feel somewhat

uncomfortable, then take a minute, take

663

:

a step back and just say, you know what?

664

:

We'll follow up.

665

:

We'll talk another day,

but today is not the day.

666

:

I just did that.

667

:

I literally just did that with

a lead gen company last week.

668

:

Sounded great, looked great, but

something was telling me it was off, got

669

:

the free like demo Oh, here's 48 hours.

670

:

Check it out.

671

:

And I had questions and the

person that they assigned to me

672

:

could not answer that question.

673

:

And then it was a simple question.

674

:

And I was then escalated to her superior.

675

:

And I thought no, this is not right.

676

:

And I didn't do it.

677

:

Oh, and the next day I found the

space that was going to work.

678

:

So it's okay.

679

:

You don't owe them anything.

680

:

They don't owe you anything and

you don't owe them anything.

681

:

So, I don't know.

682

:

I think we covered a lot today.

683

:

John: I think we have.

684

:

I don't think we've humiliated

ourselves with our mistakes.

685

:

But I hope that

686

:

Angie: been worse

687

:

John: it could have been worse.

688

:

Uh, there may be other ones that will

come back to us at another point.

689

:

But I hope some of them

has been entertaining.

690

:

With hindsight, we can look back on

a lot of them and laugh and learn

691

:

from them now, because the pain of

those events is no longer with us.

692

:

The financial hurt or

otherwise is is moved on from.

693

:

But if any of those mistakes that

we've made help you avoid making

694

:

similar ones, then definitely this

has been a very worthwhile episode.

695

:

But no, we thought that this

would be great to do for us.

696

:

A holiday episode.

697

:

So this is our pre holiday little

gift to you and sharing some of

698

:

those Gifts and insights, which

I think we do really need to know

699

:

Angie: Lips skids

700

:

John: The Lipskids

701

:

Angie: listen, but that's right.

702

:

Like I said in the beginning That's

why John and I are here if you have any

703

:

questions if you actually are feeling

in the moment like Oh, I don't know.

704

:

Should I do this or should

I try that reach out to us?

705

:

I mean, we're happy to pose the question

have you on the show And because if

706

:

you have the question, chances are

there's an abundance of people that

707

:

have the same or similar question.

708

:

So reach out to us.

709

:

We've been doing this a really long time.

710

:

And even though we poke fun at

ourselves and each other around some

711

:

of the mistakes, some of them are

just inevitable and none of us was

712

:

born like a business owner or a coach.

713

:

So we're happy to, we're happy to, we're

happy to provide some guidance when

714

:

John: We really are And you can find

both of us on linkedin we are there and

715

:

if you struggle to find our profiles the

links to them are in the show notes for

716

:

this episode so all you need to do is

go to the episode in your show provider

717

:

and you'll find them there or if you're

watching us on youtube in the show

718

:

notes for youtube Which is super easy.

719

:

We all know how to use those but you

can leave us a voicemail message We

720

:

would certainly love to hear your voices

and we know we've had people reaching

721

:

out to us, which has been great.

722

:

But we'd love to hear from you as well.

723

:

So it is free to do, you can do

this through your computer if

724

:

you hopefully have a microphone.

725

:

And go to speakpipe.com/the

coaching Clinic podcast.

726

:

You can leave us a message there

and we will feature you on the show.

727

:

And yeah, if you want to come and talk

to us on the show, we'll probably figure

728

:

out a way to make that happen as well.

729

:

Nonetheless.

730

:

Lots of great stuff to share today.

731

:

And I hope that none of our

mistakes put you off going forward.

732

:

Mistakes are part of

the journey to success.

733

:

They are not the opposite to success.

734

:

There's always going to be

failures along the way, but

735

:

they are a part of the journey.

736

:

Hopefully we can help you avoid some

of the costly ones but just know some

737

:

of them are going to be out there and

inevitable and you will survive them

738

:

and you will be greater because of it.

739

:

We learn so much.

740

:

We learn so much from the

mistakes that we make.

741

:

So keep taking action and we will

look forward to seeing you on the next

742

:

episode of the coaching clinic podcast.

743

:

Angie: Bye for now.

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About the Podcast

The Coaching Clinic
The HEart of Coaching from learning to client sessions, starting to scaling, we've got you covered.
She's direct and he's diplomatic but Angie Besignano and John Ball are both successful coaches with years of coaching experience and very different delivery styles.
Each episode will tackle a different coaching problem from both styles of coaching, with occasional guest coaches and audience interaction. We're going to have some fun digging into your biggest coaching challenges and helping you become an even better coach.

About your hosts

John Ball

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From former flight attendant to international coach and trainer, on to podcaster and persuasion expert, it's been quite the journey for John.
John has been a lead coach and trainer with the Harv Eker organisation for over 10 years and is currently focused on helping his clients develop their personal presentation skills for media and speaking stages through his coaching business brand Present Influence.
He's the author of the upcoming book Podfluence: How To Build Professional Authority With Podcasts, and host of the Podfluence podcast with over 150 episodes and over 15,000 downloads John is now focused on helping business coaches and speakers to build a following and grow your lead flow and charisma.
You can now also listen to John on The Coaching Clinic podcast with his good friend and colleague Angie Besignano where they are helping coaches create sustainable and successful businesses, and the Try To Stand Up podcast where John is on a personal and professional mission to become funnier on the stage and in his communication.

Angie Besignano

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With early beginnings as an entry-level manager in the sales industry, Angie has spent more than 3 decades building her knowledge and expertise to create her master coaching and speaking brand, AngieSpeaks. After climbing the professional ladder, she started her own company and decided to focus her practice on High Performance Coaching. In doing so, she challenges individuals to elevate and grow, no matter what level they are at currently in their personal or professional lives.
Angie has created a strong following through her “tough” but “pragmatic” approach and challenges her clients to find the space that is holding them back the most. In doing so, their outcomes not only compound, but take root, so that results can be permanent. The tools she provides work in the “real” world and show up in their first interaction.
Angie has an unwavering passion toward the journey that fosters a true transformation for those that work with her. She delivers her content and speaking engagements with an authentic enthusiasm and curiosity that creates trust and rapport, allowing for a heightened experience.